Health and Safety Guidelines


Age Restriction

Araneta City Health and Safety Guidelines

Guests who are below 21 years old and 60 years old and above are not allowed.

Air Quality & Filtration

Araneta City Health and Safety Guidelines

New Frontier Theater is outfitted with MERV-13 filtration, which exceeds IATF suggested minimum guidelines. We have tested and balanced the entire theater ventilation system to ensure maximum number of air exchanges in all occupied spaces. Air purifiers are provided in all dressing rooms.

Contactless Payment

Araneta City Health and Safety Guidelines

For a fast, safe and secure way to pay, the theater only accepts any major debit or credit card and mobile payment methods.

Face Coverings Required

Araneta City Health and Safety Guidelines

Guests are required to wear face masks and face shields at all times. For the safety of everyone, guests unable to wear proper face mask and face shield will not be admitted into the venue

Health Verification

Araneta City Health and Safety Guidelines

Guests are required to present either a proof of full vaccination (two weeks after your final dose) or a negative RT-PCR COVID-19 test taken within 72 hours prior to the event date and a photo ID. Remember, if you’re not feeling well, please stay home! Guests will also need to fill out a mandatory online health declaration form and present their KyusiPass or StaySafe QR Code before entering the venue.

Keep Your Distance

Araneta City Health and Safety Guidelines

Guests are required to observe social distancing; at least 6 feet from others not in your household. Spacing markers and wayfinding signage are added around the venue to help you maintain a safe distance.

 

Mobile Ticketing & Entry Process

Araneta City Health and Safety Guidelines

Guests are required to purchase tickets online and to have their tickets to the event on their mobile device.

No Bags

Araneta City Health and Safety Guidelines

Bags, backpacks and purses are not permitted inside the venue. Wallet size clutches no longer than 5”x 7”and medical and parenting bags no longer than 14”x 14” x 6” will be permitted. All bags permitted are subject to security screening.

No Smoking

Araneta City Health and Safety Guidelines

New Frontier Theater is a smoke-free venue

Our Staff

Araneta City Health and Safety Guidelines

Our staff is committed to your safety. All our venue staff have been fully vaccinated. They are required to undergo health screening before reporting for work and must wear PPEs at all times.

Parking

Araneta City Health and Safety Guidelines

For a contactless experience, parking passes are now digital and can be purchased in advance on a first come, first served basis.

Safety Seal Certification

Araneta City Health and Safety Guidelines

New Frontier Theater was given the safety seal certification by the local and national government. The Safety Seal Certification affirms that an establishment is compliant with the minimum public health standards set by the government.

Signage

Araneta City Health and Safety Guidelines

We’ve added signages all throughout the venue, reminding everyone of our COVID 19 protocols.

Physically Distanced Seating

Araneta City Health and Safety Guidelines

Physically distanced seating is being implemented inside the theater. Seats are two seats apart and one row apart.

Temperature Check

Araneta City Health and Safety Guidelines

Guests are required to undergo a temperature check at all entrances. Anyone displaying a temperature of 37.6 degrees will be denied entry.

Ticketing and Box Office

Araneta City Health and Safety Guidelines

New Frontier Theater ticketing office is currently closed. You may purchase tickets online at www.ticketnet.com.ph. For ticket related concerns you may contact [email protected]

Wash / Sanitize Your Hands

Araneta City Health and Safety Guidelines

Clean your hands frequently by washing with soap and water for 20 seconds or by using alcohol or hand sanitizer. For your convenience, alcohol dispensers are placed in strategic locations around the venue.