Araneta City Health and Safety Guidelines
Here are some of the most important things to know as we welcome you back to New Frontier Theater!
As we continue to operate in a fluid environment, venue protocols and event requirements are subject to change based on government mandates, please be sure to check back for the latest updates.
Only Fully Vaccinated Individuals will be allowed venue entry. The venue observes No Vaccination, No Entry policy.
Guests are required to present either a proof of full vaccination (two weeks after your final dose).
Air Quality & Filtration
New Frontier Theater is outfitted with MERV-13 filtration, which exceeds IATF suggested minimum guidelines. We have tested and balanced the entire theater ventilation system to ensure maximum number of air exchanges in all occupied spaces. Air purifiers are provided in all dressing rooms
Face Coverings Required
Guests are required to wear face masks. For the safety of everyone, guests unable to wear proper face mask will not be admitted into the venue
Guests are required to undergo a temperature check at all entrances. Anyone displaying a temperature of 37.6 degrees will be denied entry.
Mobile Ticketing and Entry Process
Guests are highly encouraged to purchase tickets online and to have their event tickets on their mobile device.
Bags, backpacks and purses are not permitted inside the venue. Wallet size clutches no longer than 5”x 7”and medical and parenting bags no longer than 14”x 14” x 6” will be permitted. All bags permitted are subject to security screening.
Wash / Sanitize Your Hands
Clean your hands frequently by washing with soap and water for 20 seconds or by using alcohol or hand sanitizer. For your convenience, alcohol dispensers are placed in strategic locations around the venue.
Ticketing and Box Office
New Frontier Theater ticketing office is currently closed. You may purchase tickets online at www.ticketnet.com.ph. For ticket related concerns you may contact [email protected]
For a fast, safe and secure way to pay, the venue accepts major debit or credit card and mobile payment methods.
New Frontier Theater is a smoke-free venue
We’ve added signages all throughout the venue, reminding everyone of our COVID 19 protocols.
Our staff is committed to your safety. All our venue staff have been fully vaccinated. They are required to undergo health screening before reporting for work.
For a contactless experience, parking passes are now digital and can be purchased in advance on a first come, first served basis.
Safety Seal Certification
The venue is safety-seal certified following its compliance with the minimum public health standards set by the government.